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Etihad Airways actualise son programme de fidélité avec des récompenses à profusion

Etihad Airways actualise son programme de fidélité avec des récompenses à profusion
Etihad
Écrit par éditeur

Etihad Guest’s top tier Platinum members will now benefit from a dedicated contact number for premium guest service agents who are available to assist. But wait, there’s more.

Etihad Airways, the national airline of the UAE, has relaunched its award-winning loyalty program, Etihad Guest. The redesigned and upgraded reward scheme now offers its members significantly enhanced benefits. There are currently more than 6.5 million Etihad Guest members worldwide, enjoying the benefits of one of the travel industry’s leading reward programs.

Members will soon be able to pay with Etihad Guest Miles for more travel ancillaries, using either their miles or a combination of miles and cash, and ancillaries like economy space, extra baggage and insurance through the etihad.com booking engine. Upgrades and related services, such as excess baggage and taxes, will also be available with miles on Etihad.com.

Robin Kamark, Chief Commercial Officer, Etihad Aviation Group said: “We are very proud of the Etihad Guest program and through its well-timed relaunch are striving to deliver new and more innovative ways of rewarding the loyalty of our millions of guests worldwide, by removing restrictions wherever possible, and by providing a wider range of superior benefits and products, delivered to them with the style and professionalism they have come to expect from Etihad Guest.

«Nous continuerons à dialoguer avec nos membres, qu'ils soient existants ou nouveaux, à un niveau personnel encore plus grand à l'avenir, afin qu'Etihad Guest puisse évoluer en fonction des besoins de nos clients, et également pour répondre au développement des tendances mondiales du voyage.

Les clients ayant le statut Gold et au-dessus se verront offrir un service de chauffeur aller simple gratuit depuis ou vers l'aéroport international d'Abu Dhabi, lorsqu'ils voyagent en classe affaires et en première classe avec des billets d'échange de miles.

Dans le cadre d'une autre amélioration prévue du programme, les Miles Etihad Guest n'expireront plus et resteront valables tant qu'une transaction éligible est effectuée tous les 18 mois. Les réductions sur l'achat du Wi-Fi et la sélection des sièges seront disponibles exclusivement pour les membres et ils peuvent payer le Wi-Fi avec des miles.